Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email
Q. When will you send out my order?
A.Please note we do not send out orders on Weekends.
B. All orders are sent within 48 Hours on a fully tracked Service.
C. If you choose the Next day Delivery option. Your order will be sent Same day or Next working Day.
Q. How long will it take for my items to arrive?
A. You will receive your order within 2 to 4 working days.
B. If you choose the Next day option you will receive your order within 1 to 2 working days.
Q. Where can I place an order from?
A. You can place the order from any country, we ship Worldwide.
Q. Is Postage and Packaging really
A. Yes shipping is free for orders over £10 for United Kingdom Customers. However there is a shipping Charge for all International Customers
Q. What is the Postage and Packaging Charge if Orders Under £10?
A. The flat rate Charge is £3.49 if you order is less then £10
B. The Postal Costs varies for International Buyers.Depending on the product
Q. Where is your company located?
We are based in Lancashire district.In a small town called Rochdale.In the Greater Manchester Brough.
Q. Can I visit your office?
Sorry we are not open to public. This is only a mail order Service
Q. Which currency will I be charged in?
We process all orders in British Pounds Sterling. While the content of the cart is displayed in several currencies, you will checkout using British Pounds Sterling at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders.Please contact us if you don't receive one within 24 hours.
Q. How can I pay?
We accept all Major Credit Cards, Paypal
Q. Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Can I return my goods?
Yes we offer a Free Return label. Provided the goods are not used. And returned within 14 days.